Hitachi — Faulty ac

Address:	110009
Website:	www.hitachi-hli.com

I have bought an ac through tata power-ddl scheme of ac exchange, ac which was delivered first got damaged while its installation, i filed an request for its replacement, the replacement ac came after 10 days, but it was broken too, and from last 10 days i am asking consistently for the replacement of this unit, but there is no response from them, even there customer care are forwarding our request from one personnel to other. Please take some action against them, what they are doing is the harassment of customer and they have violated every right of customer, i am hoping you would take some strict action in this case and would provide me with justice.
Date of booking: 20th june, 2016
Date of 1st installation: 2nd july 2016
Visit & report of 1st faulty unit: 6th july 2016
Replacement unit arrived on 14th july 2016