Hitachi Home & Life Solutions India [Hhli] — Ac not rectified by hitachi service

Address:

Kanpur, Uttar Pradesh, 208017

Beware of buying ac from hitachi. Lodged a complaint. Folks came and opened the ac apart and not rectifying the issue of leakage of gas second time. Service guys say that they will not be able to rectify the issue. Please pay caution before buying any product from hitachi.

Dr. H. N. Pandey
I-2/33, keshav puram,
Avas vikas,
Kanpur.
Mobile no. : [protected]

Ac 1.5 tons split purchased on dated 04.05.2014 from richa electronics, vijay nagar, kanpur.

Under gone breakdown in july 2015 repaired from your authorized service centre (Popular cooling centre, nirala nagar, kanpur). Received repaired unit on 22nd july 2015 and charge 1500/- paid.

Under gone again breakdown in april 2016 on complaint service centre told gas is leaked and cooling coil was melted. Replaced cooling coil and gas on charged of rs. 10, 000/- received repaired unit.

Again no cooling was done on complaint it was told by service centre technicians gas leaked out. They have collected sick unit after three days of complaint. They said they will (29.06.2016) check and then tell me other problems. What are there.

P. S. : i am not satisfied regarding cooling from day one. On complaint people from dealer as well as service centre used to say, now days it is very hot season.Installation as well repairing all the time is done by non-competent persons.

This time initially people from service centre denied to repair but after lot of discussion they got unit collect and latter on they will let me know all the other problems and charges.

Now i feel why i purchased hitachi a. C. This clearly seems to be a sick unit from beginning. Customer is senior citizen. Gas will be filled and leaked, filled and leaked, filled and leaked.. How long this process would go.