Hitachi Home & Life Solutions India [Hhli] — Delay in installation of ac

Address:Hyderabad, Andhra Pradesh, 500073

I purchased 2t hitachi ac zunoh 5200f based on the great specifications of this ac.unfortunately i never realised what i wasin for.i wish i had read the numerous complaints regrding hitachi india and their poor customer service.
initially they said it would beinstalled in 2 days and now its a week . their customer service number can only do is talk and provide literally zero real service.
after waiting 2 days i have been either calling them atleast twice day and they even give u the service center number of the technician from hyderabad who will come and install. unfortunatelyoverwhelming majority of thetimethey never picked up the phone whetherits land lineor scell. the service center herein hyderabad is neocool system .
i called them upagain and now they give a different service centr number in new bowenpally . before tht the dial a care number personnelhave given me numerous numbers of the technicians and they r switched off ornever work.
i tried contacting with the management thru their online forms and none of them from the level 1 management thru to the top management contact u.
this is the pathetic state of the hitachi india.
myaimis to informu these people will take ur money just be careful. hitachi india service like i guess for many japanese products in india is very very very poor.
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

my complaint number is [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information