[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi air conditioner 1.5 ton 3 star

Address:Faridabad, Haryana, 121001

I have purchased an hitachi air conditioner 1.5 ton 3 star on 11.05.2016. Since installation this a. C. Is not cooling. The problem has been checked by number of expert mechanic of hitachi and has been recommended to replace the a. C. I have to compromise in the peak summer without a. C. On 15/06/2016 i have sent the copy of the invoice (Through watapp again to mr mazhar khan ([protected]). Still there is no response from his side. His phone is closed. Kindly help me in getting the replacement of the a. C. At the earliest.

M. K. Garg
Flat no.403, sirbhi apartment, gh-3, sector-21c, part-3, faridabad, haryana-121001
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Jun 17, 2016
Complaint marked as Resolved 
My Hitachi air conditioner window 1.5 ton 3 star purchased on 11.05.2016 is not cooling since beginning. It has been checked by your engineer many times and recommended to replace the same. I want the replacement at the earliest. M.K.Garg M.No. 09811149403
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Jun 17, 2016
Updated by mkgar86
I have purchased a Hitachi Window A.C. 1.5 ton 3 star on 11.05.2016 which is not cooling since installation. It has been checked several times by the Hitachi Service Engineer. Lastly in the last week of May 2016 by Mr. Tej Ram (No. [protected]) it was decided that my A.C. will be replaced but I am not getting any response from Hitachi and its staff. Mr. Mazhar Khan ( No. [protected]) probably an senior Executive of company was contacted on 15/05/2016. I gave him also the copy of Invoice but so far no response from him also. The purposed of A.C. has been defeated as I am to suffer in this summer. I want an immediate replacement.
M.K.Garg
Senior Scientist in Ministry of Water Resources.
Mb. No. [protected]
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