Hitachi Home & Life Solutions India [Hhli] — Providing worst product & Not providing proper customer service

Address:	Nellore, Andhra Pradesh, 524002
Website:	www.hitachi-hli.com

Dear Sir,
This is to inform you that I had raised breakdown service request for my AC as it is not cooling properly on 24/07/2016 (Req no- [protected]). Although the product is in warranty, no one has came to attended the service request. Again I had raised the another breakdown service on 02/08/2016 (Reg no- [protected]). But till yet nobody has came to attend the service request.

Already I called 7 to 8 times to customer care regarding the issue, but no one has taken proper action instead of sending reminder to the service center.

This is what Hitachi is providing the service to the customers as well as providing the worst products.

The technicians are not well technically trained to identify the problem of the system.


Its my humble request to resolve the problem at the earliest & pls provide a better customer service.

Looking forward for your positive response.


Regards
Satyabrat Baral
[protected]