Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I bought hitachi window 5 star inverter ac from Vijay sales janakpuri delhi. Billing date 7/6/2021. I bought the ac with 1 year product warrant and i opted for 2 years of additional warranty. The very first day when the ac was installed at my home it sounded vigorously while it was switched on. I complained regarding this to vijay sales and hitachi customer care and they sent executives at my home. The executives opened the complete ac saying...

I parched Hitachi 1.5 ton AC after buying Ac is water leakage after 5 days totally default peace now I am complent for compressor but after 29 days not solved my problem Hitachi sarvice is vary bad
Mob [protected]...

Hi Team,

My Hitachi 1.5 Split AC stop working after running 8-10 mins, i had complain this incident on 11th April 2022, ref : [protected].

1. 12th April 2022 your engineer visit to find the issue. says that your
0ut door unit controller have issue & need to replace .
2. 19th April 2022 your engineer visit again, this time fault part replaced but again its occurring same issue.
3. 20th April...

This is regarding 1.5 ton split AC which I've purchased from Flipkart around a month back. It started giving issues from second week itself. My earlier complaint number [protected] was closed after 4 days without any resolution whereas the technician who visited me told sensor is faulty. Post which I called again and complaint [protected] was created around 12 days back to which the technician visited my place and diagnosed the PCB as faulty...

Service of hitachi is very poor ..i complained teice n thrice but no response n agents come n go by saying the machine has dis fault or dat but i didnt run my ac a single tym..kindly resole my problem.....

I have bought new AC worth rs 44000 previous month but now it is not working or cooling and technician told me that gas has been leaked..how it is possible that gas leaked in only one month..i have two more acs in my house which are working fine since 6 years and no gas leaking problem in them..it is totally damaged product received by me by shopkeeper or Hitachi ..kindly return my AC and refund my full amount else I will apply my complain...

I write to you to escalate my ongoing issues with the sheer incompetence of the service personnel at Freeze Point.

My issue is with how I'm being to told pay for service charges for an issue that clearly has not been rectified.

I first contacted Hitachi service around the month of November 2021 which also had to be escalated due to unprofessionalism of the service staff (Which led to the said staff's termination)...

I have purchased air condition on 17 jan from Himanshu Enterprises INDORE dear on the RAJA ENTERPRISES INDORE that time temperature was 12 degree i didn't know its working or not when I power on air condition on 10 march it was not cooling I complaint it to dealer after a week technician has come and checked it and told us condenser is not working and dealer said complaint has been forwarded to company from that I regularly following up with...

Hello, we are extremely disappointed by the level of service Hitachi is providing. The service personnel lack skills and trouble shooting, for sure they are sub contracted!

Our window AC has been having issues, we were able to lodge a complaint after multiple attempts on the 29th March and your sub contracted service personnel visited our place & changed the Mother Board in a jiffy on 30th March 2022 (which I dont feel was...

I have bought an hitachi ac on 23rd of march. On 4th april it stopped cooling. On calling the service the service guy declared gas leakage from the outdoor unit. As the replacement window of 10 days was over now i had to make the ac repair under warranty. I registered the breakdown request with Hitachi and now after 11 days still my request is in pending due to no spares available. I am totally devastated and traumatized by this experience....

I had bought a hitachi 1.5ton split AC on 5th april, 2022, from Tejindra Traders, meerut .
i am facing 3 issues.
1)Not satisfied with the cooling at all. Even at low temperatures i do not feel AC is present in the room
2)Ac making huge noise
3)The flap of the AC (which swings) does not close wholly when ac is turned off.
I had bought it just 5 days back and issues started arising
I want full refund...

The day Ac was installed, a complaint was registered that it is not working, they checked and replaced smth and charged us.Again I made the complaint but every time they come replace some part but still nothing works.Till now I have spent amount equal to price of AC.They are running scam in the name of Ac even my fan performs better than theirs AC.Hitachi is such a cheat company....

I purchaseed the 10/10/2021. requested for first service. employee came very laste and Swing is not working through remote. we should adjust manually because they do not fit properly.
In hurry they broke the Flap/cover of the digital panel .
I again request for change the same and proper fit of Swing device but no responce. they close 3 complaints by his own. no action. nothing. very poor after sales service....

Water leakage issue...

My a.c is under waranty.

need pcb board repairing.

MOBILE NO [protected]...

Company is not responding the repair call.
Repair technician cancel the call by his own and also not responding to call.

Pathetic service experience 2 years in a row....

I bought the 2 door Hitachi Refrigerator and the product is under annual AMC contract post the warranty period.
Fridge door was replaced and at that time too it was making noise, Service Engineer at that time told door is new and noise will go away in a day or so on its usage, and if the problem still exists company will always address this.

Eventually after few few days the noise went off, Now after a while when the...

Hello Sir,

I am an ex employee of JCI was working with JCI GBS Pune. I purchased the window ac last year and since then I am facing multiple breakdown issues with the AC. If you can check previously I have raised 5 cases in which the techinician changed compressor once and other times he recharged the gas but again as always the ac is not working. In month of Oct 21 the compressor was changed and after that due to winters...

I had purchased Hitachi Window ac 1 ton last year in Feb 2021.I had received 1 yr warranty with free servicing for a year. But I was never visited by any technician when the product was in warranty period. Now as soon as warranty is over I am receiving frequent phone calls for AC servicing from Hitachi. Why is the customer not served in the warranty period?...

Dear Sir,

We have made a complain on[protected] and have received a Ticket no: HI426935RF for product Refrigerator company HI 600A-3D.

The complain for the refrigerator is not getting cool. The concern person Mr. Susovan from S.S Enterprise visited and checked the refrigerator is not cooling. He guided us that the PCB board is defective and can be repaired and charges will cost Rs 2650.00 (2300.00 + 350.00).br...