Hitachi Home & Life Solutions (India) Ltd — Non honouring the annual maintenance contrat

Address:

Kolkata, West Bengal

I have entered into an annual maintenance contract with the above company on 23. 09. 2013 for maintenance of my 1. 5 ton hitachi kaze rau318ksd split ac (Ref no : 986) . According to the contract they will provide 4 (Four) routine service apart from breakdown of the machine during the period which expired on 22. 09. 2014. I had paid the contract price by banker's cheque no. 017943 dated 23. 09. 2013 for rs 3, 522. 00 drawn on u. B. I. But even after repeated call they had attended only once. Thus i have deprived of their service even after paying the full consideration amount. In my opinion my machine is damaged heavily for the non - servicing. I am, therefore, claiming a compensation of rs 1, 00, 000. 00 against the company. All the papers are with me. Their address is hitachi home & life solutions (India) ltd. , 33, kabir road, ground floor, kolkata - 700 026. Telephone no :[protected] / 2164. Namw of the complainant : mr. Kaushik kumar basu, 31, harish mukherjee road, 2nd floor, flat # 20, bhowanipur, kolkata - 700 025. Mobile no : [protected] / [protected]. Email : [protected]@hotmail.com.