Hitachi India — 5 star window AC defective model rav513hud from electronic paradise, janakpuri

Address:

New Delhi, Delhi

S Kind Attn : Managing Director/ Chairman Dear Sir, This is to inform you that I have purchased Five Star window AC, HITACHI model RAV 513 HUD, wide invoice no. DC/R-0541/ 2014-15 from M/s Electronic Paradise at B-1/ 626, Janakpuri on dated, 27 april 2014. I regret to point out that the subject AC was found defective right from the beginning. On my complaint in may 2014, your engineer visited and inspected the defective AC. After inspection he instructed us to run your ceiling fan at low speed. We followed his instructions but the cooling did not improve at all. And at last we had to complaint once again on 11th oct 2014. and your engineer came visited our house and this time this engineer declared in his own writing that there is a gas leakage problem, whose Complaint- CALL NO. is [protected]. It shows that the AC was having one problem or the other right from its purchased. Despite my verbal / written request, for the last 11 months, the problem has not been solved till date. now, the summer session is on and my AC guarantee period is going to expire in april 2015, I request your intervention in the matter and depute your expert chief engineer for inspection. Looking forward to hearing from your goodself. Thanking You, Yours faithfully, Pankaj Rana # [protected], [protected] Add. : C-3A / 97 B, JANAKPURI, MIG FLATS, NEW DELHI- 110058