Hitachi — Inverter split ac 1.5 ton

Address:Thane, Maharashtra, 400610

Multiple times all componenets changed one by one stil they were not able to put it to work, then they said they will replace it, then their head thane service centre Mr Prasad [protected] promised that they have arranged the part and they will make it working and i can use the ac and meanwhile they will process for full replacement of the piece.

This all took between 1 june till 1 july 2016, since then also no calls during that period also i only called and took the status event the call centre does not give any escalation email or phone number of nay official.
No accountability, purchoon ki dukan chala rahe hain, koi mai baap nahi hai service ka. Indian govt bhee better hogi.

Ye haaal hai number 1 company ka... India is great
Thanks
Chetan Agarwal
[protected]
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information