Hitachi — Low quality products and poor customer service

Address:Panipat, Haryana

Hi had bought a hitachi split air conditioner in april 2014 and it worked fine for 3 months . I had complained hitachi for cooling problem in my air conditioner on 24th july . A technician came and told me that there was a problem in the motor and it needs to be replaced. He didnt commit about the time needed for replacement.
I wrote several mails to hitachi about my ac and they just replied " your problem will be solved shortly ".
Till date i have no update on my problem .

I had to get a new a/c installed because of this problem.
The hitachi a/c is lying unrepaired till today.

Hitachi has very low quality products.


Manav
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information