Hitachi Home & Life Solutions India [HHLI]

Hitachi — New 1.5 Ton, Split AC is not working properly (defective piece)

ashokthakur1865

from Jodhpur, Rajasthan

Address:

Mohali, Punjab

Hi, I bought a Hitachi Split AC 1.5 TON on 26 April 2015 from Electronic Planet. Bill no. EPR-284, Dated[protected], Shop # SCF 95, Phase-7, Mohali (Punjab) Tel[protected]. I am facing the following problems in my AC which already brought to the knowledge of the dealer: 1. The AC stops cooling in-between. Now there is continue dropping of water from front side. 2. The dealer advised to clean the filters but it is as such after filters cleaning. 3. The front cover is not closed properly, it seems that the AC unit has manufacturing defect. I lodged a complaint today and waiting for service engineer to visit. I will show all the defects explained above to the engineer and wait for company action as the dealer is asking me to brought these defects into the knowledge of company engineer. You are kindly requested to change this defected piece as soon as possible. Regards Ashok Kumar Thakur [protected]

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Comments

bratabani

from Delhi, Delhi

Yes, Hitachi ACs whether window or split are performing far from expectation. my HITACHI, 2* window AC required gas refill in the very second year with a bill of 3, 500. My Split 3* Kaze 1.5T split came up with LBT damaged and PCB affected in the third year. A bill of 3000 is spent again. All these are in addition to regular servicing and maintenance costs. ACs are not on regular use. B Mondal, , Platinum Ht, Sector-18 Dwarka.