Hitachi — no visit in warranty despite request and email

Address:

Ghaziabad, Uttar Pradesh

I feel cheated as within a year of having purchased 1.5 tone window AC (5 star) i could see less cooling issues .When i raised it to their teams requesting visit for service, no one came, despite my call and email to call centre . Now they are saying that they would arrange for visit if i pay Rs 550 or more as applicable, i said yes, despite that, i am yet to see them .Sad part is they did not respond to mail that i wrote to their customer care id and their call centre is working on a script which doesn't allow them to use their minds and respond to customers. complaint no [protected] regards Pankaj, Ghaziabad [protected]