Hitachi — Pathetic Service and an extremely useless Window AC product

Address:

Mumbai City, Maharashtra

Product - Hitachi Window AC; 1.5 Ton Date of Purchase - July 2014 Complaints - 2 ALL COMPLAINTS RECTIFIED ALMOST AFTER 10 DAYS. I had registered a service complaint with Hitachi on 3rd June 2015, and the technicians came on 8th June, 2015, that too after repeated calls from my end. The customer care department and the technicians were told by me, that like the previous problem which occurred 2 months ago, the current problem is the same. On 8th June, 2015; the technicians checked the product and the following day, they brought the corrected part only to find that another part of the AC is non functional. So they will rectify their mistake within 2-3 days. On repeated reminders and continuous calls, do the Hitachi personnel responds.