Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

HMWSSB — Excess billing and unnecessary arrears being charged

settkish

from Visakhapatnam, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

My CAN No:[protected]. All of a sudden in Oct 2014 I got a water bill for 157504/-. The problem mentioned then was that the CAN number category has been changed from Domestic to Flats. After representing several times it has been rectified to Domestic again but I am still facing two issues: 1. Wrong water bill though partially corrected has still some amount of Rs 53373.61/- as arrears from the past software mistake. 2. The monthly charges has been increased from Rs 243/- to Rs 1119/-. I am unable to register a complaint online with the HMWSSB since I have arrears amount in my bill. I have personally represented and given letters in this regards to the HMWSSB office at Sainathpuram AE. Hence I request you to kindly look in to this and do needful to correct this.

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.

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Comments

shah y s

from Vepagunta, Andhra Pradesh

Our Can No. is[protected] we have paid the amount of Rs. 6924.00 on[protected] for Bill No. 54525902 vide receipt No. DUPG[protected] but in the next bill No.55589752 Dt. 7-7-15 there is Arrears of Rs. 6853.20 which has been paid on line.
Please verify the same and confirm.
Best Regards.
Y.S.SHAH
[protected].