[Resolved] Home Credit — Extra deduction from account | |||||
My contract number [protected] i have bought moblie of 12240/-.and i paid 3701/- as my down payment in advance. I have taken the loan of Rs.8539/- from Home Credit India .. i paid all of my EMI's 1424 on time but still they charge me penalty of 399/- they debeted this amount from my account on 03.10.2015 without any information.. when i call on home credit help line no. they told me that they don't know anything about this deduction and they also told me vey confidently that didn'nt debit any amount from my account but according to my AXIS BANK details 399/- rs has been debited by home credit company... i'll pay my next EMI whenever i got my 399/- amount back in my account . Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 10, 2015 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
In reply to your query, we wish to inform you that kindly share the updated bank statement on our customer care ID [protected]@homecredit.co.in so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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