[Resolved]  Home Credit India Finance — Late in cash loan clearance

Address:Jabalpur, Madhya Pradesh, 482003

I have already got the approval for the cash loan from you people and the contract id is [protected]. I need that money for my personal use and i have already done the documentation and also got the confirmation for that even but still every time i call i get to know that backend team is still working on it. It's been more than one week now that i am continuesly calling in the loan department and i am not getting any clearance from them. Loan is under my name and number plz notify me what is going to happen asap.
Name : dinesh kumar vishwakarma
Phon: [protected]
Dob : 15/07/1987
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Nov 03, 2016
Updated by dinesh157
Please sir reply me what is going to happen
Verified Support
Nov 05, 2016
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Nov 30, 2016
Shekhar Gurjar's response
Call me now this number [protected]
Complaint comments 

Comments

I am submit a 5 installment today but my new loan is cancelled by by

Home Credit India Finance Customer Care's response, Dec 1, 2016
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologized for the inconvenience caused.

In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information