[Resolved] Home Credit India Finance Pvt. Ltd — Fraud to me regarding to loan | |||
Fraud to me by your sales executive. Actually I have purchased a mobile(Gionee E3) by Home Credit India Finance Pvt. Ltd at 0% finance. But company charged to me 24.80% + 5% extra. while i want to closed my account, infact i have paid 4 installment on time but at a time of close my account company demanded to me Rs.6012 and my remain balance is 2528. This is extra charges according to providing details by sales executive. Customer Care-Mr. Vikram & Mr. Dharmender Ji not supported in this case. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 18, 2015 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
In reply to your query, would request you to please share your contract id/loan number so that we can assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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 2 Comments | |||
Comments
Please friends don't get LOAN from home credit it is fraud company largest in India it takes too much charges... ### o[censored] it is fraud company in India service is very bad
Home Credit India Finance Customer Care's response, Mar 29, 2018
Verified Support
Dear Sir/Ma'am,
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.
In case of any further query, feel free to mark us a fresh mail.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we are unclear on the nature of your query basis the contents mentioned in your email and request you to elaborate us on the same on your reply to enable us to assist further and do the needful.
In case of any further query, feel free to mark us a fresh mail.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
12568 Rs .so they given me wrong information about emi and down payment and total amount.this cheating .so[protected]=3768 Rs extra amount charging.while the told only you 367 paid extra...wrong info first impression now worst impression. You have to tell your CSA of frontend don't give wrong info to your valuable customers..and in loan summry they not shows what they say to me...total fraud they don't tell me rate of interest ...8800 ts ke mobile me liye mai 12568 paid karu .wakai bewakuf banan to apke un customer care walo se sikhe Jo mobile shop per baithye gaye hain...
Thank you for your query to Home Credit India.
In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 working hours.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .