[Resolved]  Home Credit India Finance — Regarding the payment

Address:	New Delhi, Delhi, 110046
Website:	consumer complaints

Dear Sir

I am Tarkeshwar Kumar, I have financed a refrigerator last year in April, it cost about 11, 000 rupee, I did 3, 000 down payment and picked up the fridge, and told the shopkeepers to send fridge on my new address which is clost to my previous address where my adhar card and pan card made .According to sanction letter, I was suppose to pay only 8 EMI, if i give my emi on time, nine will be automatically wave. But unfortunately I did not give some EMI on time, I requested them to discharge the penalty, they agreed and I was told to pay the EMI next day and I did accordingly, I have given 5 EMI to the agents they come and received from me . In november month due to some unavoidable circumstances I went to my village, I came back later, so they called me and asked me to pay due EMIS, I decided to pay all EMI on one time, so I deposited the 4 EMI through ITZ cash in November. I have paid all 9 EMI, but later they were continue to call me to pay due penalty, they were asking me to pay 765 rupee, I requested them to discharge, , I am very weak in financial. I did not have money that time, they used to call me from morning to evening, they even increased the penalty up to 2, 065 rupee( two thousand and sixty five rupee).
One day on 16 th march, I picked up a agent call and spoke to him and told them my problems, he asked me to give me discounts, he kept me on hold and spoken to his senior, later he came back to me on call and told me to pay 865 rupee( eight hundred and sixty five rupee) next day. I was agree to pay that amount, I paid next day in evening 870 rupee( eight hundred and seventy rupee), they did not have change 5 rupee to return, I left and I took the slips and came back. But they are still calling and messaging me, there were two man on motor bike, they went to my previous address, they told my landlord that I have to pay them 15 thousand rupee. This is too much, one can never expect such things, this is too harassing, I am writing this and hope to receive positive response. If they will continue to do so, I will complain further.
Thank you.
With regards
Tarkeshwar

phone number - [protected]