[Resolved] Home Credit India — Telephone Call Harassment

davinder kalsi

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear Sir/Madam, Greetings! My wife got her mobile phone financed from Home Credit India, these people start making calls to us before a week of the due date and it is not once they make at least five to six calls and SMS us which is quite humiliating, last month they made 50 calls to my wife's phone even after paying our EMI on time. We filed a complaint against them in the local police station. Their behaviour is very rude when they talk to my wife and myself! Last month we gave them the payment reference no 5 times, even we were filling the complaint they called my wife's phone and the lady at the Police Station gave them the reference number as well, they never stopped. This month the same story is getting repeated and there is no end to their calls, i am trying to report at Anti Obscene number but that is not working. Please help us from getting disturbed and harassed, it will be a great help to have our peace of mind! For sure we will never get anything financed again from any company! Regards!

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Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2015

Home Credit India Finance Customer Care's response - Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide your contract id/loan number so that we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .