Rightshopping.in — Cheating

Address:Surat, Gujarat

I had purchased an iron with the product model no. Euroline EL-338 for Rs. 564 and then the company raised the price and send me link for further payment. I had made the payment of Rs. 186 additional.

The model number and brand delivered to me of the iron is also different, it is Skyline VT-7025.

I have emailed the company several times about the same but there is no response. I want full refund or the product which I had ordered.

I request all of you not to buy any product from rightshopping.in
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Please find our response w.r.t. this complaint lodged by Mr.Devendra Shah.

Mr.Shah Ordered for Euroline EL-338, but as the same was not available in stock, we mailed him and offered him an alternative of Skyline Brand. The alternative model was costing 186/- extra than the original one. Mr.Shah agreed to choose the alternate one and also made the extra payment of 186/-.

After customer rceived the product, he complained to us that the price of the alternate product that he has received is showing to be less in some of the other websites. Respecting his complaint and also as a goodwill gesture, we refunded his extra payment of 186/-.

Once he received the extra payment back into his account, he started to complain that now he either wants the Original Product that he has ordered earlier OR he wants an entire refund of the total amount.

We already replied back several times to him that the same is not possible as he has already received the product which he agreed to choose as an alternative model and also the extra payment was refunded back to him.

Customer Care Team - RightShopping.

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