Home Shop 18 — Fraud by Home Shop 18

Address:

New Delhi, Delhi

Dear Team I have ordered Set of 10 LED Light Vizio Bulbs from Home Shop 18. Which should contain 4 pc- 10 watt Bulb 2 pc- 7 watt Bulb 4 pc- 5 watt Bulb 1 GC worth Rs 100 Issues- 1- I have received 4 pc 10 watt bulb, 5 watt 5 bulb and 1 bulb which is 5 watt but they pasted sticker of 10 watt (Pic attached). Didn't received any GC worth Rs-100 2- I have compared your 10 watt led bulb with my 9 led watt where my 9 watt bulb is giving more light. (How can a 9 watt bulb give more light than 10) 3- As per my information HS18 only sale 100% branded item but these bulbs are not branded at all. No brands put stickers on bulb for branding where it has been used by Vizio even i cant find any branding in there boxes so what kind of brand Vizio is??? 4- As per there TV show its worth Rs. 2999 and HS18 i giving us in 999 (Discounted price). As I can see the MRP on the box is Rs.100 (Pic attached) which should be 299 if the worth is 2999 means its worth 100*10 = 1000 only. Don't make us fool by selling cheap quality products by showing high discount . 5- I had made a complain to customer care and got a call from your executive from number[protected] but disconnected than i called back on that number and Mr. Himanshu picked the call but i must say his behavior was pathetic and arrogant towards me he was telling that HS18 is not bother about quality its given by Vizio. again i asked to connect me to his senior he transferred my call to Ms Deepika, She was telling me she can only provide me 2 bulb of 7 watt but she wont change the products and she is also not bother about quality. They are telling that they don't have any policy to take return electronic products. I WANT MY MONEY BACK. WHY SHOULD I PAY 1068 for RS 1000 WORTH PRODUCT WHERE YOU PEOPLE ARE SHOWING IT WORTH RS. 2999 WHICH IS NOT IN ACTUAL. I WANTED QUALITY PRODUCT NOT SOME CHEAP QUALITY PRODUCT WHICH ARE OVER PRICED AND THAN MAKING US FOOL BY SHOWING BIG DISCOUNTS. I WAS A REGULAR CUSTOMER OF HS18 BUT AFTER THIS INCIDENT I AM NOT GOING TO BUY SINGLE PRODUCT.