[Resolved]  Home Shop 18 — Order no,[protected] dt. 16/01/2015 mobile purchases but defective not yet relaced by co.

I purchased a mobile phone make spice(501 golden) 5 inch as per sailing procedure by home shop 18 a company selling their product thru TV on 16/01/15 order no.[protected] dt.16/01/15. but it became stop functioning within one month i contacted the above co thru phone they advised to deposit the phone to their service centre, As per them I deposited the said phone on 8/6/2015 as per service request no, 25100036F60141. I also met some persons who are experiencing a similar type of problem for a long period at the service centre. After that i mailed them(Home shop 18) twice and contacted thru phone several times to replace my phone or to repair my set in good condition but every time they are telling lie to send and send my mobile within short period but till date they do not bother to contact me by any way but every time it is my duty to contact with them. I request you to please know the fact and they are duping a lot of people everyday of India like me. Beware of home shop 18 don't purchase anything.