Home Shop 18 — refund not generated

Ref. Order no.[protected] Complaint no[protected] Sir With reference to the above mentioned complaint no I would like to inform you that I had purchased kilkarii cotton cordrouy pants for girls from homeshop18 order no.[protected] complaint no.[protected] reg.mobile no.[protected]. against the above mentioned order no for Rs.1300 Which I returned for the reason of size mismatch homeshop18 didnt replace it as the product was out of stock hence I demanded a refund but its been 2 months now they have not yet refunded the amount inspite of my continous follow up they are not giving any favourable reply