Home Shop18 — Received a wrong product

Address:

East Singhbhum, Jharkhand

I had ordered several products before but never faced such problem but this time i had ordered a product almost 1month back and i have received a wrong product, which has replaced and the same wrong product was sent to me all over again. Inspite of sending them umpteen mails and calling on their helpline no they neither they have called me nor replaced my product. The product code no I ordered for is 30762827 and the product sent to me has the product no 30764827.