[Resolved]  Homeopathic Pills — Credit Card

Address:400068

1. Recd. call frm ICICI bank stating, as we have received the new credit card or not ??
2.After that he asking that, as we have generated the PIN or not?? we said NO.
3.He told us to generate PIN on phone itself and he also confirmed back side four digit number.
4. After that we directly received the OTP number with transaction of INR 8500/-,
5. He is also informing us, that we have not utilised the Reward points, so you want redeemed in cash or you can buy or you can transfer to new card.
6. Our direct question to ICICI bank, how this person got the information, as we have received the new card, and not yet generated the PIN, also he is saying back side 4 digit number. He also aware about our points, How? Someone from Bank only knows also this things.
Please find below numbers where's we have received the call.
1. Gourav Bansal - Delhi - [protected]
2. Abdash Kumar - India[protected]
We are very small person, we are not be able to pay this amount. and its purely a fraud in the name of ICICI bank, so, please help and guide us on the same
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Sir,

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details in case you receive any such calls. Further, we have made a note of the mentioned contact numbers and will get it investigated.

Regards,
ICICI Bank Customer Service Team

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    Dahisar East, Maharashtra
    India
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