Homeshop18 — Abusive behavior by delivery boy | |||||
Order Number [protected] and [protected] This is to logg a complaint for the Courier Vendor who abused me over Phone when I fail to Answer the call as I was in Office. I got call from Homeshop18 Courier boy however fail to answer, and followed by Text saying "Agge se order mat kario Homeshop18 se" and meanwhile I call the same number and asked him his Name he said Name se kya karegi paise hote aur Order kr deti hai, and disconnected the call. He dropped a Text again saying "Phone toh uth le" and When I picked the call again he literally abused saying all " his Maa bhen Language" I am really upset with this and will definatly file a complaint with Consumer forum. I am regular E-Shopper working in MNC and shop with Jabong, Flipkart, Styletag, Amazon and many more E-Website and never faced such a humiliation. I do have his text Messages saved and want you to look for same and let me know your Action Plan for same. [protected] number from which Text and Busing calls recived Regards, Baljit Malli [protected] Was this information helpful? | |||||
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HomeShop18 customer support has been notified about the posted complaint. | |||||
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Greetings from Homeshop18!
We sincerely apologize for the inconvenience caused to you due to the misbehavior of the Courier Personnel at the time of delivery!
We have shared your feedback with our Courier Partner and assure you that appropriate action will be taken against the offender. We know we did not meet our own expectations this time around, but assure you that we will do all in our capacity to improve our services to meet your expectations and get the opportunity to serve you better in future.
We deeply value your relationship with HomeShop18 and are committed to provide you with the highest level of service simply because our customers deserve the very best. If you would like to share any further feedback, please feel free to discuss it with us.
We thank you for maintaining your faith in our services and look forward to serve you better in future!
Regards
Team HomeShop18