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HomeShop18 Complaints & Reviews

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Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 115

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K
kunalnexgen
from Ankleshwar, Gujarat
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NOT RECEIVED FREE VID ITEM LIKE WALLET

Address:Bharuch, Gujarat

I PURCHASED BLUE JEANS, WITH JEANS WALLET & BELT FREE. BUT I RECEVIED ONLY BLUE JEANS AT A TIME. AFETR I COMPLAIN TO CUSTMER CARE, SHE GIVE A COMPLAIN NO[protected] AGAINST ORDER NO[protected] ON 24 AUG 2014 AT 11 :09 AM AND SHE TOLD TO ME SORRY BUT YOUR FREE VID ITEM SEND TO YOU AND TO RECEVIED WITH IN 3 SEP 2014 BUT I DONOT RECEVIED AT 03 SEP 2014, I AGAIN CALL TO CUSTMERCARE SHE TOLD ME YOU RECEVIED WITHIN 48 HOURS.AGAIN I CALL TO CUSTMER...
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P
Pramil Mukherjee
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Replacement of defective Karbonn K57 Mobile

Address:Kolkata, West Bengal

Dear sir, This complaint is regarding my Order No:[protected], Sub order No:85372179 Please note that I had received the product against the order mentioned below in defective condition. I had informed HS18 team regarding this on the same day I received the product. I was told to pack the product properly and HS18 courier man will come to collect it for replacement within two days. After three days passed with no courier man...
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Suresh_engg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Payment towards order number:951770523 and ticket number:110883475

Address:Bangalore, Karnataka

Dear Sir, I have placed an order for "Crystal 6 in1 Food Processor" on 21 Aug 2014 by paying amount of Rs.2349/- by credit card. This product did not reached to us in promised timeframe. I have followed up with Homeshop18 and Safe express till 29 Aug and raised a ticket with number[protected] in this regard to refund the money. But to my surprise everytime I am calling to customer care executive, they are asking me to wait for 3 to 4...
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K
krb.rahulg
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement product & refund courier chargs

Address:Korba, Chhattisgarh

My complain is against order no.[protected] and suborder 84431633. I placed an order dated 5th August’14 for Jeans of size 38 and made the payment via Cash on Delivery . However after that I realize that I was using size 8 and I called your support service and tell them all issue he insure me that he has forward my request and I will give size 8 shoes. Later on when I receive the product and check it then I realize that I am comfortable...
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P
prakash085
from Delhi, Delhi
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spice mobile in charging time become current

Address:Mathura, Uttar Pradesh

Spice Dual Sim Dual Core Android Phone - Mi506-White order no. is[protected] name of order holder Girish Yadav. but now problem o[censored]sing (time in charging become a current in body and mobile camera is not work properly and not able to use net (not connected)). so pl i requested to u replaced of it otherwise refund my balance. revert ASAP....
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S
somanath naik
from Angul, Odisha
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Poor delivery service

I Somanath Naik purchase a mobile named DOMO Ntice F12 from your on line shopping on 28th Aug.2014. but unfurtunately till now i have not got my item . you have mentioned that items have delivered within 8 days.but i have not got my tiem till 10th sept.2014. my order no is[protected]. please inquire about my item and make arrange to deliver it sa soon as possible. Thnak u...
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O
ompradippatel
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spice mi-504

Address:Ahmedabad, Gujarat

i purchase spice mi-504 phone by homeshop19 on dec-13, only 9th month my phone dead. i submitted my spice mi504 mobile phone on 14 aug 2014 at devansh enterprise (service centre) spice symbol come than switchup message come than mobile hang on other moment. service centre person says your phone repair than call, sms, than i received mess on 16 aug 2014 your phone is repair. than i go to devansh enterprise person says that your phone not repair...
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R
Raphael Oscar
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Money Refund Fraud

Address:Chennai, Tamil Nadu

On Aug 19 i made a purchase for Rs.390 and the payment was successful and when the Homeshop18 screen came it said the "The Order Got Declined", and the money was debited. I received a mail stating the order got declined and to place a new order. The Second order placed was successful. Even after two days the amount for the declined order was not refunded to me. when i received the shipment it was delivered as two shipments( Declined and successful...
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S
sonu bhaskaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Pending since June

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear home shop 18, This is to inform you that I have ordered the product in 3/6/2014 but I received the wrong product for that I have requested for refund within period and person has come and took product and give the slip and said refund amount will be given to me within a 7 days but I have not received my cheque they asked documents and my Pan card which I have submitted but still cheque is pending on regular interval Ms Komal mark...
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S
syedmohdmasoodali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Short shipment

Address:Aligarh, Uttar Pradesh

Respected Sir,
i want to inform you that i am one of the most regular and old customer of you but still that i faces problem from approx 20 days i.e. I order a intellective computer with 50 activities on 16 of august of order number[protected] but when i received a product then the product does not have its manual then i immediately complaint it. they told me to wait for 48 hours but till now i do not receive its manual. i call again...
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M
mayra
from Nagaur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding wrong product delivered

Address:Bikaner, Rajasthan

Dear Team HS18. as last month on 21stJuly 2014, I received one Trousers size 36". Same I was returned on next day i.e. 22nd of july by courier. Due to I required 34" Instead of 36". Same confirmed by your team that they received it on 23rd July. But after approx one & half month . I still didn't receive it. I am very much disappointed with your services. Please check the status & revert on high Priority. shell I expect any...
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Hello Ref order no.[protected], received by us on 6.9.2014 There is no gold coin of weight 0.91grms in it It is just a gold plated sticker inside packing How can company cheat customers like this. Proper action against such fraud companies should be taken We had registered a complaint with homeshop18 with reference no.[protected] Kindly refund our money back ANVI GUPTA...
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A
Abi Si
from Mumbai, Maharashtra
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Not replacing the wrong book delivered

Address:Ghaziabad, Uttar Pradesh

I ordered a book objective general english, SP bakshi (order no[protected] from Homeshop18, but instead of that i am delivered a book hindu nishane par by subramaniam swamy. I send a complaint on [protected]@homeshop18.com but no response came. I called their customer care and they gave this pathetic answer that they cannot do anything as the book department is different. I asked them how can i contact them, they said you can only email your complaint...
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K
KUSHIKA
from Mumbai, Maharashtra
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defective mobile

Address:Thane, Maharashtra

I have purchased SWINGTEL TIGERTAB from homeshop18. There is problem with the SIM slots. Its been 4 months since i have purchased it. Please send your technicians. i would be compelled to complaint the higher authority if action is not taken as early as possible....
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S
shilpanaidu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order # 952292779 14kg rice

Address:New Delhi, Delhi

To Customer Service Complaints dept,
I ordered Basmati rice as per your TV advertisement, and was very impressed to know the quality of rice that you were providing. your Tv add said : 1) very good quality rice. 2) one size rice). 3) high quality rice. 4) Good for Byrani making. 5) some expert was also on the Add to vouch for that. 6) you showed the factory where the rice was selected, packed, processed, etc as to how all the rice...
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J
jisu ory
from Kolkata, West Bengal
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after ordering caused delivered problem. By delivering wrong product.

Address:Kolkata, West Bengal

we have order 2 shirt of 5 year baby boy. courier company delivred us 1 year baby shirt. again we have return the order in your giving adress (C19 navneet nagar _above ghandi marke Lg road Mumbai 400077)courior comapany says there is no company like this again the order returns to us. plz home shop 18 do something. returning ordre takes 170 rupees. it creating harrasments towards your customer. return order number=[protected] suborder number=82699247....
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U
UKpandey
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receipt of defective Penta Dual Core Wifi tablet

Address:Udhampur, Jammu and Kashmir

Sir, this is with reference to order No. is[protected], order date 14 jul 2014, product code 31633325.I upendra kumar pandey had received a 'Penta Dual Core Wifi tablet with coloured Key board- yellow' from home shop 18 on 17 Jul 2014, but the tablet which was delivered to me was defective as it was not getting charged since 1st day of delivery.After several try I failed to ‘charge’ the tablet. Hence I filed a complaint to HS 18...
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S
sickandtired
from Pinjaur, Haryana
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Partial product

Address:Bangalore, Karnataka

This is with reference to order no.[protected] dated 31st August 2014 for 14-in-1 Educational Solar Robot Kit (Seller: OSIM Imports ) I ordered this toy as a birthday gift for my son. The box contains only four assembly boards. There is NO SOLAR PANEL, NO MOTOR, NO BAGS, NO WIRES, NO BOATS, NO MANUAL. My son is pretty upset as he was really looking forward to it. I am very upset and angry too, for Rs. 899 I have a few pieces of plastic which...
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Address:Sonbhadra, Uttar Pradesh

Sir, I have returned a mobile order no[protected], sub order no[protected] to you. Its cost was Rs.4490/- I want to purchase samsung brand mobile. I have ordered for the same order no[protected] its price is Rs. 4489/- I request you to adjust the money from my returned order agaisnt my new order no[protected] Ajay Kumar (E mail id - ajay.[protected]@adityabirla.com) QTR NO- I- 881, HINDALCO COLONY PO RENUKOOT DISTT- SONEBHADRA (UP) Mobile-...
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C
cvraman
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Delivered not as per TVC

Address:Gurgaon, Haryana

Dear Sir, This is to bring to your notice that on 31st Aug-14, I booked for Android 7.1 inch Blue Colour BSNL PANTA tab with free keyboard of Rs .5600/-. Received the delivery on 3rd Sept-2014, When we open the packet found that the product was not same as on TVC, my main concern is when you are showing the same product on TVC there were 2 Logos of BSNL & PANTA on the back side of the product, But the product which I ordered after seeing...
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