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HomeShop18 Complaints & Reviews

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Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 135

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Address:Hyderabad, Andhra Pradesh

I have ordered a Puma Stallion Shoes from Home Shop18 of Size 7. But received of size 8. It is now more than a month and I am still calling regularly to get it replaced but non one came for pickup of the product. Every time I am given assurance that someone will come in next 24 hours to 3 working days and a new replacement will be sent with in 7 days. Every time I call I talk to a new customer care representative who commits for next 3...
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santhakumari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective sewing machine delivered.

Address:Chennai, Tamil Nadu

Sir, I purchased a domestic sewing machine -singer multistitch for Rs 5999.through net banking from HOMESHOP18.COM.As per my order, it was delivered to my friend Febila nirmal at Nagerkoil, TAMILNADU. But to my surprise the machine was packed with full of dust .The needle broken.And the machine does not working at all. I am extremely upset over this. I request you to take necessary steps to replace it with new machine. InvoiceNo TARA...
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ankur.shah87
from Ahmedabad, Gujarat
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Pathetic service against replacement or refund

Address:Ahmedabad, Gujarat

I bought a pair of shoes from HS18 last month(Order no.[protected]. The pair of shoes which i received was not of my size so I called them for replacement. At first place they told me the reverse pick up is not available in my area so I have to send the products back by my self. So I sent them the products via the courier company they use and the person did came for pick up from the courier company. After I have sent the products they asked...
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alpesh vashi
from Chennai, Tamil Nadu
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expired gift coupons

Vishal Mathur Dear Sir, Greetings from Homeshop18! Thank you for your reply and updating us... Feb 24 (9 days ago) 8 older messages alpesh vashi vishal, have you received my message with scan copy of coupons? Mar 4 (1 day ago) alpesh vashi vashi.[protected]@gmail.com 10:35 AM (1 hour ago) to HomeShop18 Categorize this message as:Personal Never show this again ???????????????????????????...
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anjali26
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Behaviour of customer Care Executive

Address:Gurgaon, Haryana

I am Anjali Kumari from gurgaon, I had order a Gold-plated Pendant Set By Luxor Order Number Product Description Payment Option Order Value (Rs.[protected]Gold-plated Pendant Set By LuxorCredit Card (Visa/Master)508.0 Product Image in this link: https://www.consumercomplaints.in/new_complaint/HomeShop18 this product`s colour is green colour, but I received Brown Colour. I Called to cutomer care Executive on...
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anishn63
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment Not Received

Address:Bangalore, Karnataka

I had ordered "Berg Electric Tandoor" on http://www.homeshop18.com, order number: "[protected]" on 28/Jan/2014 for Rs:2999/-. paid through credit card. The website shows that on 31/Jan/2014 the product has been delivered. But I didnot receive the product. On calling up customer care, the representative informed me the product will be delivered soon. I waited for couple of days, called up again, this time representative informed me that product...
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vijaynder singh
from Jaipur, Rajasthan
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defective product and small shoes number

Address:Gurgaon, Haryana

Hello I order Slazenger Sports & Formal Shoes Hamper Product Code: 30460160 but order(ref. order no:[protected] i was recived[protected]:00pm) not proper condition. Small number formal shoes and MTVwatch defective.same day I complain about this on ur customer care service they give me conformation problem will be solve on coming 72hours but still[protected]there is no action taken about it.This is my worse experience with homeshop 18 company...
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MANGU BHARTI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse and change of shirts order no. 939036959

Address:Lucknow, Uttar Pradesh

Sir,
I am Sub Inspector-Intelligence Depott.(CID) at Lucknow U.P. and permanent Customer for online shopping homeshop 18. I ordered mafatlals combo pack 5 formal shirt Rs. 1999 dated 12.02.14. My product Order Number[protected] is dispatched by Aramax with AWB N0 [protected] and I received after paid. That Shirt is XL Size I Want Only L size. I Just Complaint No.[protected] dated 14.02.14 and told you for change within 03 working days....
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Rathore Prakash Singh
from Rajkot, Gujarat
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Defective piece of tablet delivered

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

From: Mangal Rathod (Cell No. [protected])
Ref.: Order No.[protected] dt.08/11/2013; Invoice No. SANG11447 dt.11/11/2013; Sub. Order No. 66453045

"Calling X Pad Tablet" delivered to me vide above reference was defective from very beginning. At starting it was not charged properly. Now it is no way connected with the charger and hence swithced off forever.
During several calls, "we shall call you"...
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Address:Bangalore, Karnataka

This is regards to the order number #[protected]. I had received a defective product and was told to send it back for a replacement or refund. I sent it back in january and provided all the details required by homeshop to track my courier. However there is no proper response now the team leaders dont speak to me. The guy named arjun from backend who is following up on my complaint does not call even after repeated requests placed at the cust...
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v.krissh
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Faulty item never replaced

Address:Patna, Bihar

This complain is regarding my order no[protected]Usha Room Heater - Halogen Heater - 3203-H). I ordered 2 pieces in 1st week of JAN-2014. Out of delivered 2 pieces one was absolutely fine, no issues at all and other one was damaged, full of scars and faulty rotor as well. It was no at all functioning and anybody can say it was a used, damaged product sent intentionally to the customer knowing return policy is strict enough to ensure that...
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priks1111
from Mumbai, Maharashtra
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Poor service

Address:Pune, Maharashtra

I ordered cushions set by homeshop18 and its been 10 days now no one came to pick wrong product up for replacement from my place and every time I call then they just ask to wait for more 48 hrs.

Customer support is horrible.NO service

Not providing service
I think snapdeal is best !!...
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Sonal Vaghela
from Delhi, Delhi
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damaged piece of jewellery

Address:Gandhinagar, Gujarat

have purchased Jashn from Sanskruti Seller: Alex Jewellery Pvt. Ltd. and my order no. is[protected] but this sets are damaged. i have send pictures of some damaged piece of sets and earrings. i want you to replace this damaged pieces and kindly send me the new undamage product. I have seen some of the reviews in which complains about your wrong address was there, and same address is given to me. https://www.consumercomplaints.inhomeshop18-harassment-by-homeshop18-amp-sent-manufactured-faulty-mobile-handset-of-spice-c869291 so...
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Vishant Jain
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display Problem in Spice Mobile (Full Touch Dual Sim Android Phone - Mi-436-Blue

Address:Gurgaon, Haryana

I had ordered a Spice Mobile (Full Touch Dual Sim Android Phone - Mi-436-Blue. The order no. was[protected] & suborder no.[protected]. There is a Display Problem in Spice Mobile (Full Touch Dual Sim Android Phone - Mi-436-Blue. I request you to kindly get the mobile phone repaired / replaced. Vishant Jain [protected]...
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Sanjay Subramaniam
from Gurgaon, Haryana
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Refund not processed.

Address:Chennai, Tamil Nadu

Order#[protected] Sub Order# 72054491 Service Request# 95778117. Request number post submission of transaction details# 356860 Deeply disappointed with the pathetic service rendered by HS18. I had placed order for Spice Quad Core Android Coolpad - Mi496 on Thursday, February 6, 2014. The website displayed order was not processed as the payment was not received. I checked with my bank and found that the order amount was actually debited....
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anant230992
from Gurgaon, Haryana
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Harassment

Address:New Delhi, Delhi

Homeshop18 is the No1 fake company when hiring the agents for their company.
I have worked for 4 months in Homeshop18 and didn't get any incentive on my sales.
They just want a reason to discard you from the company so they haven't have to give you your incentives.
Even the incentives got updated on my id still they haven't give it.
According to me my incentives is 25, 000 INR for 3 months.
I...
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Address:Bangalore, Karnataka

Order No:[protected]. Received the delivery on 7th February'14. The product was of such bad quality and finishing that I had to ask for replacement. They told before 10th February the courier person would come for reverse pick up and collect the parcel. No one turned up. On repeated follow ups with Home Shop 18, the courier person came to the residence address during office hours. Due to this I had to give a request to Home shop18 to change...
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suhas_b4u2003
from Delhi, Delhi
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Problem in Handsets

Address:Chandrapur, Maharashtra

I Suhas W. Bokade purchased A Mobile ZEN Dual Sim Bar Phone Combo-X4 wide IMEI number : [protected], [protected] wide Invoice No.TARA190303 Dt.05/08/2013 & Order No.[protected] Dt.03/08/2013, Sub Order No.61103537 . I found battery problem in both handseth & already lodge a complaint before 1 month. Yet I have not received any feedback from your side. This is frustrating me. So, I request you kindly solve my problem with...
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fathima07
from Hyderabad, Telangana
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Damaged product received after that no response

Address:Hyderabad, Andhra Pradesh

I made online order no order.no:[protected] received product in damaged condotion. so called and registed complaint as no:96262773 After that no response from HS18. Customer care people are disconnecting the calls. I added tickets also still no response. more than12 days over. Product name:Bamko 5 In 1 Multi Purpose Cooker Can any one help me I dont know what to do I mailed and called several times but no one is responding. Please...
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alpesh vashi
from Chennai, Tamil Nadu
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Expired coupons received

Address:Mumbai City, Maharashtra

Dear Sir,

I have received 2 discount coupons for Rs. 500 each which are expired on 13.12.2013??

Please refer trails of messages below wherein I am following up for fresh coupons with Mr. Vishal Mathur who assured of your Support team working on it.

Hope now at least I am knocking the right door.

Alpesh P. Vashi.


[protected] Forwarded message[protected]
From:...
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