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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
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HomeShop18 reviews & complaints page 44

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R
roshni santani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voguish tops

Address:421003
Website:www.homeshop18.com

I ordered vyouguish tops from homeshop18 and the size i ordered was xl. These people hv sent me some other tops.. not what i ordered and that too all the tops have different size.. this is the fourth time they have sent me a wrong product with wrong size. I cant understand how can dey pack 4 different sizes in one pack.. everytime its happening with me.....
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V
viren harde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective mobile needs replacement

Address:400092

Today I have received LYF FLAME 1 Mobile, After inserting sim. I found the mobile not working. Because It fail to read it .I tried with another sim, but it could not read any of the sim, without any more use I found it become hot also, , please do the needful in this regard,
Please give me urgent replacement or refund the amount as early as possible, so I can gift a new mobile to my wife

Thank you...
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P
prakash1108
from Kanakapura, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the courier amount

Address:560063
Website:www.homeshop18

Sir on 09 Aug i order a product order no[protected] magic mop combo from homeshop18 which was delivered to me as defective, which i returned it back to homeshop18 via professional courier who charged me 720/- rs which homeshop18 is denying to give me. first they deny to pick the defective item which was delivered to me and now they says they will not pay the amount which i paid on sending the product back to them. sir i m in totally loss....
+1 photos
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S
soumikroy143
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Perfect white - whiteglow kit with makeup essentials by lotus herbals

Address:Nadia, West Bengal, 741235
Website:www.homeshop18.com

I am order perfect white - whiteglow kit with makeup essentials by lotus herbals, my order date 29/08/2016 and my order no is [protected], my product value rs.999×2=1998+71 (delivery charge)=2069. but my product delivered on 3/09/16 and i will pay total amount rs. 2069 but l don't received 2 products, i will receive 1 complete product. then i complain (3/9/16) my problem by phone but i don't received (perfect white - whiteglow kit with makeup...
+1 photos
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R
Rima Desai
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My ordered jewellery not received after payment done

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

Order no-[protected]
I received wrong package, which i couriered back on same day. I had to send courier details through email, phone call and whatsapp no.
Homeshop18 received my package on very next day, though they kept saying 'returned package not received'. After i gave proof of delivery from courier service, they accepted that it is received. Then anytime you ask they say 'in process-wait for 4/5 days'. Their customer-care...
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D
Daisy Masih
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Actual product not received

Address:Bhopal, Madhya Pradesh, 462001
Website:Homeshop18

Hi, my name is daisy i have booked organizer set from "homeshop18" on 17th sep 2016. They said buy 17 pc organizer set & get 18pc free but i have received only 17pc also i have select "maroon" colour but i have received 2 pink and remaining set in maroon colour. I have complaint in customer care id also but i have not received satisfactory answer from them. Kindly suggest.

Order no.[protected]
Awb no.[protected]
Rs....
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M
meena1234
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not done yet

Address:201301

I order glamour girl pack of 4 tops on 25-aug-2016 my order no was[protected] but i didn't like cloth fabric then i return that order on 29-aug-2016 sub order no was [protected]. It's above 1 month gone but i didn't get the refund. I called and mailed lot of times they always told after 3 or 4 working days you will get the refund but still i didn't get the refund....
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समय
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejecting Return request on filmsy grounds.

Pathetic return process of HomeShop18. Placed an order (order id- [protected]) for 7 pc non stick cookware but as soon as I received it, I decided to return it as the size was too small. This was the first time I ordered on homeshop18 & it might be the last time also. Initially I called on 12th September itself on [protected]. The call continued for 49 seconds before getting disconnected automatically. Then I called again on 15th morning &...
+1 photos
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A
Ashc
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete order

Address:Hamirpur, Himachal Pradesh, 177001
Website:homeshop 18

Orderd a 2 bottle set of milton from homeshop 18, but instead of 2 bottle set got only 1 bottle and that of also small size i.e 500 ml as i hv ordered set of 2 of size580 and 600 ml, and when raised d complaint with homeshop 18 they told to send bottle back and get it refunded, bt i say them to send d 2 nd bottle f set, bt they denied for it and when i told them about inappropriate size of bottle nd said dt i will go to consumer court then...
+1 photos
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R
Radha Shrivastava
from Dinhata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zen android mobile admire punch

Address:Darbhanga, Bihar, 846003

Hi I got zen android mobile on 20th sept 2016. The charging and start button of the mobile was.not working. I complained to customer care but they denied to replace the product. I was said to talk.with zen care. Again I force and raise question of consumer right then the customer care executive told me that soon courier boyw will go to ur home . You give the product to him . we will replace it. I said to send him miromax convass whose extra...
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G
Gopi Kishan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product wrong delivery

Address:New Delhi, Delhi, 110051
Website:Homeshop18

On line shopping 08.09.2016 at 8.00pm i m one home appliances material order rs.1100/-cash on delivery. two days after i m revived the order and watching the material i m shock. material defective . so i return the applliances 11.09.2016 at 2.00pm i m so many times called the on this no.[protected] . i request plz. return my payment but dept. not paid my 1100/- rs. i m not interested u r coupon . so kindly return my amount....
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A
Alok Shankar Das
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no-1001441871, wrong product delivered, replacement.

Address:788005
Website:www.consumercomplaint

After having received the product, in mistaken by me l intimate to homeshop18 regards products that there USB cable and USER guide missing.
Let be excused me, not only USB cable and USER guide missing but also whole product is different from what I ordered.
wrong delivered product name:BT mini speaker and photo copy attached herewith.
So I request for proper step of replacement.
Reg M:[protected]
Date:[protected]br...
+4 photos
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K
kumar subrat mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zomo sprint max tablet

Address:751003
Website:Homeshop18

I ordered a tablet Zomo sprint max from homeshop18..And i received it today.. order no-[protected]
but the frnt camera option of this phone is not properly work..
so i try to contact costomercare but the costomer-care not responding the complaints..
so take some necessary steps to prevent this type of issues.
and mail me what is the process to return this damege product.....
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L
lourdu
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company and still not refund

Address:620001
Website:homeshop18.in

Order number:[protected] and mobile number: [protected] . I return request this order and you requested me Please send our address. So I sent your address and you already received my return item but still not refund my money and courier charges 230 Rs and I already informed you my bank account details and I am call your customer care for 2 days ago and I am inform this problem and your representative inform me you refund received 3 business...
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D
dharmverm
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canceled my order order no. is 1001797587

Address:Lucknow, Uttar Pradesh, 226013

Dear Home Shop 18 Team,

Please canceled my order is [protected] Swing Machine USHA.(Silai Machine)

due to i want purchase this item from Credit card but we have not found that options, but anyway order booked cash on delivery but I am not available in my native place. so please request you to canceled my order thankfully.
Many times i am trying to call customer care but all time show busy.

I...
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P
pravinpharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call voice not good

Address:Thane, Maharashtra, 400604
Website:www.omesho18.com

Dear Sir,

I purchased Pent 8 inch Tablet in last Month but Voice quality and Sound is not good will u please help me to resolve or replace this product.
i am unable to use it please replace it or suggest me to new exchange or new phones. I will also liable reduced some charges you will be charged. and i am starting to using this tablet in last week.

awaits your valued reply.

Thanks & regards,...
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S
sid1231111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scheme related problem

Address:New Delhi, Delhi, 110027
Website:www.homeshop18.com

Your company is a total fraud you guys don't know how to deal with your valuable customers.I ordered three product from your website in the period of time 5 to 15 Aug when you guys showing some kind of offer i.e if you buy three product in time Interval from 5 to 15th Aug and you will get a mobile phone ( iKall comp. ). When we buy three product from you guys one of your representatives said you will definitely get a mobile phone 21 days...
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A
arvindsinh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return LYF F8 Mobile.....

Address:Patan, Gujarat, 384151

As per your terms and conditions, I bought above Mobile and got delivery on 17.09.2016. It was suggested by you that as and when you will got the above mobile, you may contact to nearby reliance digital store and you will get reliance jio sim instantly. But, it is mention that I approached two Authorized reliance digital store at Unjha, but they denied to provide any preference for above mobile holder. They told that you may approach only...
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M
msnsai
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received product id not working and raised a complaint but no status

Address:641006
Website:www.homeshop18.com

I had placed an order in homeshop18.com. My Order no is : [protected] and Sub Order number is :[protected] .

Order Placed : September 04, 2016
Order Delivered : September 09, 2016
Product Tested on : September 11th 2016,
Tried to complaint on the same date but need to call on Morning 10 AM to 6PM between this time. So Raised a complaint on 12th Morning.

Complaint Number : HS[protected]br...
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V
venkatesh pandhala venkatrao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is damaged and want replacement or refund

Address:Chennai, Tamil Nadu, 600010
Website:homeshope18 television

Hello,
My name is venkatesh, I have placed a 3 shirt combo with mark pollo watch free. I have received the order on sunday afternoon and paid Rs.1100/, unfortunately i was in out of station and came yesterday and saw my order but one of the shirt in the combo was tore and the size also not fit for me. I need either replacement of good product with "L size" or refund. I have mentioned below details for your references.
"ORDERED...
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