Homeshop18 — Complaint No.[protected] dt. Dec. 12, 14 againt product "Singer Food Processor - Kitchen Craft" vide order No.[protected].

Address:Ludhiana, Punjab

Dear sir, Reg. : Complaint No.[protected] dt. Dec. 12, 14 againt product "Singer Food Processor - Kitchen Craft" vide order No.[protected]. Which already sent to Home Shop 18 3 times. I, hereby, wish to complaint about one of the major problems, which I'm facing only because of Home shop 18 negligence and recklessness. I had order through watching tv channel "Singer Food Processor - Kitchen Craft" product vide order No.[protected] with the worth of Rs. 4696/- through telephone from Home shop 18. When I get our order and used first time, we found that it was not working properly and defective piece. We call immediately at customer care number and they suggested that send this product by courier at "Anisun International, B-1015, II-Floor, Wazirpur, Industrial Area, Delhi - 110052". Next day on dated Dec. 13, 2014 we sent it back by Madhur Courier Services to your described location. By Courier it was delivered on Dec. 15, 2014, attached online tracking courier detail. We did not find the solution regarding their defective product. You are requested to Kindly ask him regarding our complaint and refund our cash of Rs. 4695 + Harasment Charges Rs. 10, 000/-. I expect that you would individually look into this matter and sort it out under your able and apt supervision. Sincerely yours, (Rozy Sharma) w/o Sh. Shiv Mohan H.No.9047/A, St. No. 37, Court Mangal Singh Near Army Camp, Ludhiana. Ph. +[protected].
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Hi,

Apologies! We have escalated your complaint to the concerned team, kindly wait for 7-8 working days.

Regards,
HomeShop18!

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