[Resolved]  Homeshop18 — Complaint unresolved

Address:Bangalore, Karnataka, 560038
Website:homeshope18

I am extremely disappointed with HOME SHOP18 customer service, Who ever i spoke to they are highly arrogant and rude for no reason. First of all they really don't wanted to listen my issue, I placed few products and got it deliverer also but when i called the to replace one of the product then there is no track of it nor any updates in there system. Its very scary too because i have paid the amount through my credit cards and they doesn't have any details of my Oder, The surprise was the same Oder was updated in some one else name . The costumer executives ask for my name and number after checking this details they said its wrong because they did mis match with Oder . Without any prior information they disconnected my call. So guys be very careful when you go with online payments for this particular website you may get cheated. I wont command any one for shopping here.
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Oct 22, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Sep 14, 2016
devjot's response
Homeshop18 — LYF Flame 1- true 4G Android phone white

1 Review
De devjot on Sep 14, 2016 Mark as Resolved

Order No. [protected] Order Date 08.09.2016
Delivery Date: 14.09.2014 at 1745 Hrs.
Please provide me Reliance Jio Sim and Discount coupon immediately.
Verified Support
Sep 21, 2016
HomeShop18 Customer Care's response
Dear Customer,

Our sincere apologies! Please share correct order/suborder number with us so that we can assist you further on this.

Regards,
HomeShop18!
Complaint comments 

Comments

Slim sona belt is not working properly. he is not vibrating.i had received my order in 10.8.2016 and I had a complaint[protected] but we have not received any positive response from home shop 18 to till.

so, i request to you that kindly provide us best service at your end.
Order No. [protected] Order Date 08.09.2016
Delivery Date: 14.09.2014 at 1745 Hrs.

Respected Sir, I booked my order on 08.09.2016 which has been received without the Reliance Jio Sim, that too without discount coupons on Jio Money worth Rs. 15, 000/-
Please provide Reliance Jio Sim and discount coupons.

[protected]@gmail.com

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