[Resolved]  Homeshop18 — Damaged product and account deleted, no order history

I have ordered Jim Dandy mop combo, order no - [protected] and I received broken dust pan, only this, they have sent me mini dust pan but in product combo include dust pan with brush, I have received broken mini dust pan with brush. Afterwards, when I contact them they agrred to sent new one but after one day, someone called from homeshop18 and cancelled that order saying that they will gave me gift coupon of Rs 120/- with lifetime validity.

Also, They have not sent me any coupons for Reliance 10th anniversary offer as they promised of every purchase of amount higher than Rs. 2499/-. I have purchase Lyf Flame8 mobile, order num- [protected] .

Never believe on any offer from Jio Money or Reliance or Homeshop18

Now after contacting so many times, they have deleted my account many times but after creating new account with same email and phone number, I will get my order history but today they have deleted my account and order history too. When I contacted them on phone, they told me that I never placed any such order after telling order number to representative on phone.

WOW! what is great company and customer respect!!!

I would like to request everyone to STAY AWAY FROM HOMESHOP18, they are not as good as they were in past, now they started cheating their customers, they forget that once reputation lost will never came back.

I and few of my friends hvae placed many orders on homeshop18 now we all decided not to use homeshop18 fro future online pruchase.

God help homeshop18.
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Dec 29, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
HomeShop18 Customer Care's response
Dear Customer,

In regards your issue mentioned in the post we have logged a complaint and forwarded for further investigation. We will get back to you with resolution.

Regards
Team HomeShop18
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