[Resolved] Homeshop18 — Defective battery of Spice mobile | |||
I had purchased a mobile of Spice M-5415 dual Sim vide my order no[protected] sub order no 76067553 through Home shop18. The invoice no is BLR/042014/3978 and was delivered to me on 11th April 2014 at 19 hours. The battery of Phone is swollen and can not be used. This was informed to home shop18 immediately on customer care.E-mail also send to this effect. The customer care of Spice[protected] does not respond. Home shop is niether giving replacement or refund the payment instead asking to contact Spice who does not respond, . I am unable to run around for replacement as I am a senior citizen, the reason for shopping through net. I am enclosing photos of swollen battery. CP Dhingra House no 611, Sector 22 Faridabad 121005 M-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
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We would like to inform you that the product you had sent for refund is in now in process with us at HomeShop18.
Once the product reaches our vendor refund shall be processed.
The refund amount shall be drafted in the form of cheque which you will receive within 8-10 working days.
Regards,
Homeshop18