[Resolved]  Homeshop18 — Defective piece received

Address:

Hisar, Haryana

Dear Sir/Madam, Myself Satin Jain and I had ordered above mentioned product on 14.09.2014. I had ordered 1 Unit of mobilephone, Make Spice. Hotowever received consignment is defective (Mic is not working.) and told to customer care on same day delivery of consignment. They told me to send your product to the nearest spice care center. Then he gave me complaint number[protected] after 14 days just because they don't have homeshop 18 sticker. I have already called eight times to customer care but they always say someone will contact me in next 24 hours. But nobody contacted me till now. Instead of repetitive request/call/mail, no response is coming from your side. I have sent couple of emails on the same, however no one bother to reply or call me. I am reminding you once again, if no action come from side then consider this letter/email as a legal notice which will make the basis of legal action against homeshop18 in consumer court. I Hope homeshop18 understand the situation and will do the needful to resolve this matter asap. Please look in to the above matter and kindly do the needful. Thanks in anticipation Regards Satin Jain [protected]