Homeshop18 — defective product received

Address:Gurgaon, Haryana

sir this is a very unfortunate complaint.. i received a defective piece.. its torn from upper side at the center.. n ur customer representative said that its replacement/refund is not possible.. i always place orders with u without even a second thought in my mind coz i trust ur policy.. before dis also i hav returned order no 94947439.. why not this time.. that guy said its used.. its not used sir.. there is a lot of diff between try n use.. immediately within a second i removed wen i noticed its torn.. if i ll keep it n use it na den after just 2-3 wearings it will torn completely from the center.. so i hope u ll understand my concern.. i m attaching its defective part pics also for ur reference.. i understand ur concern regading innerwear but its not completely an inner wear.. its used as a legging not dat kind of innerwear which cant be returned.. if i known dis earlier den i would not have placed its order.. that guy named prashant said u have to keep the product even if its defective.. n customer hav to bear that loss..why.. its seller mistake ur quality dept mistake.. why will i pay for a product which i ll not be able to use... i[censored] see the image carefully den u ll notice one line like thing in the center.. its not properly visible in the image as it actually is.still i tried to capture it at my best.. its not stiching coz its seamless.. no stiching is there in the center excpet sides.. n u know na if one thread is loose den all the threads around starts coming out if its stretched on wearing.. n this is extremely tight so it will stretch completely after wearing.. n after wearing it once or twice this torn line will become bigger n hence will be torn completely..so of what use it is to me?? ur representative told me that seller cant accept its return coz he ll not be able to resale it.. so doeas that mean seller is clearing his defective stock n earning money for such defective pieces.. is he so smart? dis is not the way.. plz take it back n refund its money..
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Sir, The Product which I ordered is different and what I received is different, more over I got the defective piece.the lid of the non stick bowl is not fitting properly.here is the proof that Im up loading .Im not interested in your product kindly refund it.

Hi Team,

Kindly inform customer that complaint has been forwarded to the concerned team.

Regards,
HomeShop18

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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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