[Resolved]  Homeshop18 — Defective Sewing Machine of Singer

Address:Patna, Bihar

We booked order No[protected] for Singer sewing Machine. The Product was delivered on 4th April 2014. The Machine is defective and not working.We contacted Home shop 18 Customer care, they gave us the customer care no of Singer. Complaint no 1336 was booked with Singer, but nobody visited till date 18.04.2014. We booked various complaints with HS 18 also, they assured us that we will collect defective product and replace with new one. However, even after booking three complaints with HS 18 no action has been taken. We are unable to contact Singer because nobody picks up the call. Please Help.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Dear Customer,

Request you to kindly return the product to the address given below as we do not have reverse pick up at your locality. Please provide us the airway bill number and dispatch date, for us to follow up. We shall reimburse the freight charged incurred in sending the product back. Kindly send us the scanned copy of courier receipt at [protected]@homeshop18.com

Address: North India Top Co Pvt. Ltd., TCI Supply Chain Solutions, C/O Acorn Warehouse's & Logistics Park, 68, Vill - Kapriwas & Malpura, Taluq- Dharuhera, , Rewari-122110


Regards,
Homeshop18

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