[Resolved]  Homeshop18 — defective tops

Address:Kolkata, West Bengal

This refers to my complaint id[protected] where I have purchased two tops after receiving them I found that size doesnot fit as it's size seems to be defective. When I called regarding the same and I convinced the customer person for refund of my money, I was told ok we call u within 45 hrs back how to retutn the product back and after receiving it back we will initiate the refund. After 45 hrs I didnot received any update regarding the same and I called again for the same and first I was told it cannot be refunded when I asked them that in previous call I was assured of refund now how it's not possible after going through the previous call they said we will refund you and was told that in 24 hrs we will update you how to return it back again in 24 hrs I didnt received a call and this time again I called back this I was told that we are talking with the courier persons and we will call you after 2 hrs regarding return of the product. Till now I didn't receive any call regarding the same. I am now fedup by calling to customer services.They are only making false promises every time. Please help me and solve my problem as soon as you can that will be your most kindness.
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Still didnot received any update regarding this complaint. . Can you please update me regarding this. Thanks
Dear Qamran,

Greetings from Homeshop18!

We understand your concern with order, any issue notified after 48 hours of the product delivery will not be processed for refund or replacement.

Regards,
Team- Homeshop18

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