[Resolved]  Homeshop18 — delivering a defective HCL TAB & non compartible key-pad

Address:

Khordha, Odisha

I Chinmayee Bhuyan, from Bhubaneswar have purchased one HCL Dual Core 3G Calling Tablet which was delivered with invoice no. TARA/14-15/285173 Dated 01/11/2014 by cash on delivery. The name & address mentioned in the retail in-voice is not mine. The key-pad provided was not compartible with the TAB & the TAB is not supporting 3G NET-WORK also. When I approched HCL servicing centre I was informed that its mother board is to be changed & it will take 15-20 days.In spite of lodging complain for several times(8-10) no action has been taken for replacement or return of the product. Even though I requested withen 24hours of delivery of the product for returning the same, you did not take any step in this regard.Hence, I request you to take immediate step in this regard for return of the product, otherwise I will bring this matter to media.