[Resolved]  Homeshop18 — did not refund my money after two months of my purchase

Address:

New Delhi, Delhi

order number 83040501 dated: 18- 07-14 product: nayasa 62 pc printed dinner set - pink i ordered this product on 18-07- 14, i paid through cash on delivery. after that i find it was not the same product what i booked through image. and i request to change this product. but as i don't have any bank account here. i want cheque on my husbands name. but they given cheque on my name on 30 September 2014 i submitted all required details . 1. noc letter 2. picture of red mark on my previous check 3. id proof of my husband through e- mail. and they commited me refund my money with in 10 days. after that i called customer service executive 25 times always get false commitment. send E-mail them 12 times got false date and time. even if called to accounts department 8 times always get false date. its already 2 months left . my money is pending.as i m a house wife 2999/- is a big amount for me. but these online companies are cheating many poor peoples like us.