[Resolved] Homeshop18 — Duplicate Product Dispatched(Woodland Shoes) | |||
Hi Team, I had made an order(Suborder No:[protected] on Homeshop18 for Woodland Shoes.Received the product on 11 July'14, but I came to know that the product received is totally different from the product shown on your website & on woodland website too i.e. "Product received does not contain woodland Trade Mark & Hologram on it's side & soal".The moment was very awkward & embrassing for me when I was infront of my colleages & they revealed that the product(my shoes) are COPY of woodland, they are not original.On 13 July'14, I had registered a complaint on helpline of Homeshop18. Complaint No:[protected], but still there is no satisfactory revert or action from their side. Request you to look into the matter, so that I can get the original shoes or compensation in terms of repayment. Unable to attached Photo proof, as page is getting hang. My mobile no:- [protected] & Mail Id:- Narendra.[protected]@mphasis.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Narender,
We sincerely apologise for any inconvenience caused.
Kindly note that we're arranging for the reverse pick up for the mentioned order with ref no No_46925, Kindly keep the product ready.
Regards,
Homeshop18
We sincerely apologise for any inconvenience caused.
Kindly note that we're arranging for the reverse pick up for the mentioned order with ref no No_46925, Kindly keep the product ready.
Regards,
Homeshop18
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
Product is dispatched to HomeShop18 on 27th July'14 by Blue Dart courier service & received by HomeShop18 on 30th July'14, same is confirmed by the executive(Call Center Executive) of HomeShop18, but still no confirmation from HomeShop18 team that when can I get my money or original product back.
Request you to look into the matter, as approx a month passed away.