Homeshop18 — Faulty product and pathetic service (ALL YOU BUYERS STAY AWAY FROM HOPE SHOP 18)

Address:Bangalore, Karnataka

order no:[protected] complaint no:[protected] A faulty Berg Roti maker was delivered in the Aug month 2014. A refund cheque has been sent with WRONG NAME on the cheque after 3 months and several hundred follow ups and phone calls. Returned the item through a courier. No refund of courier money is done yet and no action until date even after several follow ups. Now, they want me to return the cheque again through courier and send the details once again. Terrified with the customer response and pathetic service they provide. No supervisor or management seems bothered about the issue and don't take a responsibility to arrange for a fix. ALL BUYERS FROM HOME SHOP 18 PLEASE BE CAUTIOUS AND REFRAIN FROM BUYING FROM THEM!!! I would like to get a resolution to my issue at the earliest before I can take it up legally. Vijayalakshmi N [protected]
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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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