[Resolved]  Homeshop18 — Haven't got my product, though I paid in Advance

Address:

Chittorgarh, Rajasthan

Dear Sir

Hello

Sir I ordered Trident towel set of 12 pcs. From Homeshop18.com
on 17, jan, 2014 and in this reference I got my order no. and shipment id. They
shipped my order through DOTZOT courier (DTDTC) on 19.jan, 2014(as per their
information by sms).

After 12 days, till now I didn’t got my product. When I
contact our local courier, he said that he had not received any courier from
homeshop18.After that I made contact to courier office in Jaipur & Udaipur

But all in vain.

Sir than I contact through email to Homeshop18 and in
reply I got email from Custom Support Mr
Vishal Mathur that they are looking into the matter but after 48 hrs Mr.Mathur
replied that, as per their courier partner my product has been delivered to me
on 22 jan 2014 .

Sir I again made contact to our local courier service but
he replied the same that he had not any parcel in his office.

Sir, now my request to you is that kindly go through the
matter I help me to get my product .

Your initiative will also help our country people to be
cheated by these componies.



Please do the needful.



Thanking you in anticipation.



Sincerely yours



Sunil Sharma



Detail of my order:

Order No:[protected]

Shipment no: [protected] (Courier Compony DOTZOT)

Order Booked on 17, jan.2014

Payment Through ICICI Bank credit Card

Payment Amount:Rs.999/-