[Resolved] Homeshop18 — Himalaya gift pack

HIP

Website:

www.homeshop18.com

I ordered as per Himalaya gift pack items through Homeshop 18 but i have received only 4-pc. inside Himalaya gift pack.

On Packet only mentioned Himalaya Gift Pack not mentioned what & how many items are inside the packet??

i have trust on Homeshop 18, paid money & you have sent only 4-items in this pack.

also attached file for your reference.

please replaced your order with 6-items gift pack and acknowledge & reply me ASAP.

I am not satisfied with your reply.

Because we only trust on you and accept your Himalaya 6 pc. gift pack order but you break the trust of customer and submitted 4 pc. gift pack order even also charged amount of 6 pc. items. instead of 4 pc. items.

In this images still we are not opened your product it's still in company packing.

i already talked with your customer representative also but he also not listened my complain

What a Shame on HOMESHOP18??!!!

regards//
Hitesh

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Sep 21, 2016

Complaint marked as Resolved

no steps have been taken... only showing there T&C but this is case of Trust not T&C they are showing to customer. Homeshop18 are sending 4 pc. items in gift pack and nothing mentioned on the box how many items they have packed. after one month back we have checked and found only 4 items inside packing taking money of 6 pc. items.

HomeShop18 customer support has been notified about the posted complaint.

Sep 19, 2016

Updated by HIP what notified??? explain...cheating with customer...sending 4 pc. items in big boxes and only mentioned Himalaya gift pack but not mentioned about how many items they have packed.

sending 4 pc. item gift pack and taking money of 6 pc. items.

please resolved this issue asap with your purchaser (Tahi enterprises) and update me.

Sep 21, 2016

Updated by HIP You are fraud, characterless image not listening and showing your T&C but this is case of trust not your T&C.

As i said you earlier also, if you are not return my money back & taking your product back from my home,

i just told you, please fulfil requirement as per the order (delivered 4 pc. items instead of 6 pc items. in 4 pc. items also baby shop came twice time so, you only giving 3pc. items) but now you are not listening and take it lightly so, it's time to _UCK your images openly?.

regards//
Hitesh

Verified Support

Sep 21, 2016

HomeShop18 Customer Care's response Dear Customer,

We are sorry to hear that! Please provide your order/sub order number so that we can help you.

Thanks & Regards,
HomeShop18!