[Resolved]  Homeshop18 — Homeshop18 cancelled my product and no refund

Address:

Bangalore, Karnataka

I had placed an order around 15 to 18 days back for Jensen stainless steel set. The company made me wait for so many days then I had worse experience with their courier Express. I kept calling everyday for my product spoke to three different people from homeshop18 gave false promises and without informing me cancelled my product and processed my money for refund. Finally I spoke to Jay Prakash from homeshop18 who was rude and not at all helpfull. I had very bad experience and complete time and money waste from homeshop18. Finally they said it will take another 7 to 10 days to get my money back. Complete negligence and lack of interest to serve the customer. I want compensation for the days I waited and the way I was treated. Below is the mail from homeshop18 We have processed the refund for your sub-order no.[protected]order no.[protected] on 15th November 2014. Please expect your refund within 7-10 working days. . In case of any refund related queries please follow-up with your bank using the transaction reference number below. Greetings from Homeshop18! We have processed the refund for your sub-order no.[protected]order no.[protected] on 15th November 2014. Please expect your refund within 7-10 working days. . In case of any refund related queries please follow-up with your bank using the transaction reference number below. Transaction reference no:[protected] Note: The banks usually take around 7-10 working days to process debit card refunds. However, the duration may vary from bank to bank. Thank you for shopping with HomeShop18 Transaction reference no:[protected] Note: The banks usually take around 7-10 working days to process debit card refunds. However, the duration may vary from bank to bank.