Homeshop18 — HS18 the thieves company

Address:

Gautam Buddh Nagar, Uttar Pradesh

Honestly most ridiculous experience ever had. Bought a combo of loafers (Blue and Black - Size 9), On 23rd april got delivery which was Brown Loafers with blue laces and Black loafers of size 8. Registered a complaint (#[protected] on same day (23rd april) for return. After few days they are saying that they have got information from warehouse that Product is used, When I asked them to send me snapshot of product they said we can not share it with customer and when I asked to send me back the same product I'll complain against you in consumer court they said they can not return the product either. I mean how much limits these guys can cross. Mr Sundeep Malhotra (CEO HS 18) you really need to have a check on your company and attitude of your employees, especially Mr Gaurav Singh, Brahm Dev Sahu from your escalation department they do not even have sense on how to talk to customer. My only question is when you are saying the product is used why do you hesitate to share the snapshot of the same and who the hell are you to keep the product I have paid for (with Coupun + Cash), and how can you guarantee that the product was not used by your own staf[censored]ntill this time, if you need donation to run your company go and beg in front of any temple or gurudwaras, don't use customer money for your expenses, there is no way you can keep the product the customer had purchased. You guys are not less than Dacoits and people reading this thread I would suggest you all to beware of this company and do not buy any products form them, there are lot many companies like Flipkart, Myntra, Snapdeal who follows the marketing rule of "Customer First"