[Resolved]  Homeshop18 — INSIDE BOX WAS BROKEN & MEMORY CARD REMOVED

Address:

North Goa, Goa

I MAINA KAMAT WIFE OF MR. GIRISH KAMAT HAD ORDERED SPICE GAMING PHONE WITH FREE MEMORY CARD WITH PRELOADED 1000 GAMES ON 31/10/2014, RCVD ORDER ON 4/11/2014 AT 1.50 PM, TO MY SURPRISE, INSIDE BOX OF MOBILE PHONE WAS TEARED OFF AND MOBILE PHONE WAS JUST LYING INSIDE WITHOUT M. CARD. I IMMEDIATELY LODGED A COMPLAINT, FOR WHICH I HAD GIVEN A COM NO:[protected] AND TOLD WITH 48 HRS TIME CONCERED DEPT WITLL GIVE US THE CALL. ON 5/11/2014 I RCVD A CALL ON MY CELL NO WHICH WAS AT HOME AND I WAS NOT ABLE TO TALK AS I WAS IN OFFICE, MY HUSBAND REQUESTED THEM TO CALL THE AFTER HALF AN HOUR. BUT TILL DATE I HAVE NOT RCVD ANY CALL FROM YOUR COMPLAINT DEPT, THOUGH TRICE I HAD CALLED UP YOUR NO: [protected] AND INFORMED THEM TO CALL ME. I AM HELPLESS, NEITHER I CAN CALL YOUR DEPT, NOR I AM RECEIVING A CALL FROM YOU THIS IS VERY BAD EXPERIENCE AND I DECIDED TO STOP FURTHER SHOPPING WITH YOU'LL