[Resolved] Homeshop18 — Lyf Flame 3 | |||||
Order no.[protected] Lyf flame 3 was delivered to me on 31 july. On the same day i registered a complaint that the phone's battery was broken and sent some snapshots as well.i asked them for replacement.They said to contact the service center which i did but service center people denied to give service on a product bought online. I informed the same to homeshop18 and they said they will coordinate with the brand to provide a resolution.But it's been more than 25 days they never call me. Each time i call them they say to wait for 3-4 days more. Now i don't even want a replacement .I want a refund. They are violating their own replacement and return policy. Was this information helpful? | |||||
Sep 28, 2016 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Aug 28, 2016 HomeShop18 Customer Care's response Dear Customer, Apologies for inconvenience caused! We have forwarded the issue to the concerned team and will get back to you shortly. Regards, HomeShop18 | |||||
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