[Resolved]  Homeshop18 — Lyf Flame 3

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

Order no.[protected]
Lyf flame 3 was delivered to me on 31 july. On the same day i registered a complaint that the phone's battery was broken and sent some snapshots as well.i asked them for replacement.They said to contact the service center which i did but service center people denied to give service on a product bought online. I informed the same to homeshop18 and they said they will coordinate with the brand to provide a resolution.But it's been more than 25 days they never call me. Each time i call them they say to wait for 3-4 days more. Now i don't even want a replacement .I want a refund. They are violating their own replacement and return policy.
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Sep 28, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2016
HomeShop18 Customer Care's response
Dear Customer,

Apologies for inconvenience caused! We have forwarded the issue to the concerned team and will get back to you shortly.

Regards,
HomeShop18
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