Homeshop18 — No refund provided since 45 days after returning the product.

Address:

Mumbai City, Maharashtra

I ordered Collection of Designer Kurtas by Asmitas from HS18 on 14th September 2014. The order number is[protected] and suborder number is 87620319. I ordered these Kurtas online by paying Rs. 2099 . After receiving it I found the Quality is not good. I returned it next day i.e. on 19th Sept 2014 by courier by my own expense. from that day the nightmare begins. Everyday I am calling the homeshop 18 customer care for my refund but still (30 oct 14)I have not received the refund. Whenever I called the customer care, I always got the same response that we have arrange the callback from our backend team and you will get the callback for sure within 48 Hrs. it is more that 45 days and still I have not received the callback not even the refund. I want my refund back ASAP. I also attached POD (proof of Delivery) herewith but still HS18 not providing the refund I have made biggest mistake by ordering the product from Homeshop18. I will never ever again order from HS18 and I advise all not to order from HS18. They are cheaters and they dont want to return your money. I purchased these Kurtas for Rs. 2099 . Also I returned the Kurtas so I lost everything. No one in HS18 who actually cares for customer. I am going to consumer court now such harassment and cheating and mental agony I have suffered.