[Resolved]  Homeshop18 — no response from company reg return of goods purchased

Address:

New Delhi, Delhi

hi, i bought 'smart you' pack of 3 trendy denims from rusty jones light 36 and recieved the same on 17 nov under order no[protected]. The same day i called them to return the jeans as it would not fit. They told me that refunds department would call within 24-48 hrs. since then i have been calling them speaking to executives and managers and being promised about a return call.. i even gave them my personal number to call back as the number registered with them is of my father in law. one of the managers did confirm that they have my number as well and they will call back 48 hrs...but still no response no reply no solution. every time i call them i m being promised a call back or i have been put on hold for indefitinite time if i ask to speak to the manager. why cant they just transfer my call to the refunds department who supposedly are trying to call me. i want to return this product and get my money back. please help i am really lost tired and angry. shweta pawar [protected] complaint no[protected]