Homeshop18 — NON-REPACEMENT OF PRODUCT

I ordered this product from homeshop18 on 22nd nov2014 and got its delivery by 3rd dec2014. The product which i got, misfit's me. So the same day I raised a complaint for replacement of the product. Now it has been 10 days the homeshop18 team has not responded to my complaint. Whenever I call them they tell me that give us 72 hours we will arrange a pick up, but no service has been provided yet. I am just fed up of this company now. Plz someone help me out. Order no[protected]
Was this information helpful?
No (0)
Yes (0)
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Senori,

Apologies for the inconvenience.Kindly re-pack the product in the original packaging. Reverse pickup of your product will be done within next 72 hours.

Regards,
HomeShop18!
Hi Senori,

We have initiated the replacement with new Suborder no.95196129.Please expect the delivery till 29th Dec 2104.

Regards,
HomeShop18!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information